Refund & Return Policy

Last updated: 3 December 2025

At our store, we strive to provide high-quality products and a smooth customer experience. Please read our refund and return policy carefully before completing your purchase.

---

No Returns & No Refunds – All Products

All sales are final.

We do not offer refunds, returns, or exchanges for any type of product, including:

• Digital products

• Subscription services

• Virtual goods

• Downloadable content

• Physical products (including all packaged, shipped, or tangible items)

Once an order has been placed and processed, it cannot be cancelled, refunded, or returned.

This applies regardless of the reason, including:

• Change of mind

• Incorrect purchase

• Delayed delivery caused by couriers or external factors

• Dissatisfaction with the product

• Misunderstanding of product features

---

Defective or Damaged Items

If your item arrives defective or damaged, you must contact us within 48 hours of delivery with clear photo or video evidence.

We will review your case and provide assistance if appropriate.
Note: A review does not guarantee replacement or refund, and physical items still fall under the no-refund, no-return policy.

---

Digital & Non-Physical Products

Digital items, IPTV subscriptions, codes, and any virtual or downloadable products are strictly non-refundable under all circumstances.

---

Shipping & Address

Our physical address is:

Umeåvägen 69
37721 Umeå
Sweden

Do not send any products to this address, as we do not accept returns of any kind.

---

Chargebacks

Initiating a chargeback after agreeing to this policy may be considered fraudulent.
We reserve the right to provide evidence of this policy to payment providers and take appropriate action.

---

Contact Us

For questions regarding this policy, contact us at:
support@[domain]